WHAT TO DO?

Success for our Aims & Objectives can only be achieved if a large number of local residents support us in our work. 

There are a number of simple steps that you can do to help:

a) Complete and return Our Petition
(please send an email request us and we will send you a Word Attachment that can easily be printed out).

b) Send an online to complaint to Air Services Australia at the following link:
      http://www.airservicesaustralia.com/ncm/Default.asp
      (please do not phone your complaint, email is preferable, and please insist on a reply in your email)
     (Please Refer to the GUIDE TO AIRCRAFT NOISE COMPLAINT PROCEDURE for full details below)

c) Send a copy of your complaint to the Sydney Community Airport Forum to this email:
     
[email protected] 
     (Please Refer to the GUIDE TO AIRCRAFT NOISE COMPLAINT PROCEDURE for full details below)

d) Encourage your family, friends, neighbours and work colleagues in the Sutherland to join our database and sign our Petition.



If you have completed the above steps, and wish to assist further, please also consider the following:

e) Write letters and emails to local, state and government politicians
 
f) Write letters and emails to your local and city newspapers

g) Volunteer to hand deliver information pamphlets to your neighbourhood.

h) Organise a sub-committee for Aircraft Noise in your local community precinct 

Please contact our committee by email at [email protected]for further assistance on these procedures.




GUIDE TO AIRCRAFT NOISE COMPLAINT PROCEDURE

Noise Enquiry Unit  Environment & Climate Change Safety & Environment - AirServices Australia - ASA

Mail:                                        PO Box 211, Mascot NSW 1460
Phone:                                     1800 802 582 (within Australia)
Fax:                                         +61 2 9556 6641
Email:                                      
[email protected]         
Complaint Page at Website:   
www.airservices.gov.au/ncm/Default.asp
Website:                                 www.airservicesaustralia.com



When using these AirServices Contacts especially by phone a Reference Number should be requested to have your complaint recorded, for your reference and statistical purposes, because as the name states (NEU) it is only an enquiry unit and will not resolve your complaint. So your AirServices complaint should be backed up by sending a copy to SydneyAirport Community Forum who represent the local communities and should meet and respond to the statistical reports from AirServices no less than quarterly.

Sydney Airport Community Forum - SCAF

Mail:                                      SydneyAirport Community Forum
                                               c/o Department of Infrastructure, Transport, Regional Development and Local Government
                                               Aviation Environment Branch
                                               PO Box 594
                                               Canberra ACT 2601 
Phone:                                  1800 812 069 (Freecall NSW) 
Fax:                                        02 6274 7463 
Email:                                    [email protected] 
Website:                              
www.sacf.infrastructure.gov.au


If you fail to get satisfaction from these then feel free to copy your complaint and replies to :


Mail:                         The Secretary
                                 Attention Anthony Albanese (Transport Minister) & Maxine McKew (Secretariat)
                                 Department of Infrastructure, Transport, Regional Development and Local Government
                                 Aviation Environment Branch
                                
PO Box 594
                                
Canberra ACT 2601

and / or
                                The General Manager - David Southgate
                                Aviation Environment Branch
                                Department of Infrastructure, Transport, Regional Development and Local Government
                               
PO Box 594
                               
Canberra ACT 2601